WebPega Email Bot uses NLP to analyze and learn from patterns of conversation between customer service representatives (CSRs) and customers. Pega Email Bot learns from … WebFeb 8, 2016 · Email Conversations; When an email is sent from a Pega 7 application and the recipient replies the reply message is attached to the case. Pega 7 creates a unique ID in …
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WebRouting email based on content Pega Academy My Dashboard My Dashboard My Completed Training My Instructor-Led Training Get Started Get Started with Community Tools and knowledge to help you succeed. Get Inspired Pega Platform: Community Edition Success Stories Community Blog Video Library Get Involved Partner Portal Client Programs Webdetails for receiving emails to Pega Platform, such as the email address and server details that you want to use to receive email. Email listeners and email channels use the sender and receiver details in an email account record to read emails and create or update cases, send automatic replies and fnf theme motar
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WebNov 22, 2024 · Open Gmail in a web browser. Select the Settings gear in the upper-right corner. Select See all settings . Select the Forwarding and POP / IMAP tab. In the IMAP access section, select Enable IMAP . Leave the other settings on the default selections. Select Save Changes . Set up Gmail With IMAP WebSep 15, 2024 · The InboundChannels sub-strategy links actions with the treatments for all of the inbound channels; a separate sub-strategy is called for each of Web, Mobile, Assisted (Call Center and Retail), and Other … WebOn the exercise system landing page, click Pega CRM suite to log in to the Pega Customer Service™ application. Log in to the Interaction Portal as a CSR: In the User name field, enter [email protected]. In the Password field, enter rules1234!. greenville sc my chart